Service

AI Chatbot Development in Miami

Most chatbot projects fail because the bot has no access to the business.

A chatbot only creates value when it is connected to the systems, documents and rules your team actually works with. Cogya designs conversational AI assistants for operational businesses in Miami and across the US — assistants that read your product data, quote history, policies and ERP records, and give answers your team can act on.

What we build

We build assistants that sit on top of real business context instead of a public model with a prompt.

Internal assistants for operations, sales and support teams
Customer-facing assistants grounded in your product and policy data
Document and knowledge assistants over contracts, specs and SOPs
Assistants that trigger actions in ERP, CRM and internal tools

How it connects

Every assistant we deliver is integrated with the systems that hold the answers: ERP, CRM, databases, file stores and legacy applications. That integration work is the difference between a demo and a system your team keeps using.

Where it fits

We work with established operational businesses — distribution and wholesale, logistics, construction and project operations — where information sits across too many systems and people spend their day retrieving it.

What changes

Outcomes we design for

Fewer internal requests for information that already exists
Faster response times on quotes, orders and customer questions
Consistent answers grounded in approved company data

See case studies